...ask each soldier that clears post-housing if they wish to have their contact information available if future tenants wish to contact them about the quarters they've moved out of. That, or they should have an audit trail of repairs made (that is controlled by an outside accountant or agency) available for public view that incoming tenants can peruse before moving in.

Think of it this way: A family moves out of their post quarters; they get charged $400 for a loose doorknob, excessive holes in the walls, stained countertops, and a few carpet stains. Picerne pockets that money, then none of these items are fixed and the next family moves in without the benefit of the repairs. So why isn't there some kind of system in place to keep things honest? If someone has to pay for damages or repairs that are their fault I'm okay with that, but who's holding Picerne accountable for actually doing it (and not just taking the money without doing the work)? 

When I moved in, I had no idea about people paying for stuff when they moved out... if I had known this I'd have asked tons of questions about tons of stuff in my house... I let it all go because I just figured whatever, normal wear and tear, its an old place. 

Don't they do move in inspections? That's when things should be brought up and written down, so you don't get charged on move out. 

yes they do move in inspections. so if you didnt write things down or missed something i guess thats on you. But your right if they are going to collect the money then they need to put that money towards fixing the stuff. When i moved out i know my money went to fixing the stuff. 1 the bathroom door had a hole in it that wasnt fixable we were going to replace the door so we took it off and thew it out so there wasnt even a door there when they came for inspection. 2 the kitchen floor was ripped they are not going to move someone in when there is a 2 inch wide and 2 inch legnth rip in the floor. But some people do get screwed. my friend she moved out had to pay 85 for the carpet becuase of one little spot that wasnt even that noticable and i know that they didnt replace that carpet becuase she only lived there maybe 6 months before she pcsed and the carpent was NEW when she mvoed in. 

This didn't occur in housing, but we lived in an apartment at a former duty station while we were waiting for housing. We had nothing but problems from the place (including a stain in the living room drywall that steadily got larger and larger the longer we were there). We were glad to move out.

When we did our move-out inspection, we'd already received housing so we paid the final amount of rent and just moved on post for the convenience. Well, imagine my surprise when they tried to charge us for the wall stain (!). It was clearly caused by something from the inside out and not the outside in. As I'm standing outside the place arguing with the building manager, an older woman who lived across from us came walking up. She had lived there for quite some time. She said to the manager, "Celia, you're not trying to charge them for that plumbing problem now, are you?" The manager looked like she'd pissed her pants.

Turns out, the reason they'd never rented out the apartment above us is because it had notorious plumbing problems (which in turn caused problems for our apartment in the form of a stain caused by a water leak in our walls). Long story short, the older woman was the spouse of a retired soldier and she told the manager that she had the contact information of the people who used to live in our exact complex, and she would call them and get them to write a statement saying that the building had plumbing problems for years. It didn't take all that, because we got our deposit check back in full less than a day later.

That's why I think it's important that there be some sort of audit trail. There are all kinds of existing things that can show up well after the pre-inspection (plumbing problems, giant holes in the yard that weren't seen because they were covered by snow or grass, etc). 

I think that's a good idea. When we moved in to our place on post there were things like scratches on doors and shelves chewed on that looked like from a large dog. All they did was paint over everything. They tried to charge us for them when we were moving out but it was all in the preinspection before we moved in (which for some reason she didn't have with her). So if they tried to charge us you know they charged the last tenant. When we did move we were charged for carpets and the deck due to a new puppy. It cost us a pretty penny. We had the carpets cleaned and you couldn't tell there was anything wrong with the carpet until they black lighted it. It is the new tenants right to have a clean place to move in to and I'm not complaining but my hubby wondered if Picerne actually replaced all that we were charged for. 

I just had one of my friends move out of housing. She was charged $250 to replace her bedroom carpet for bleach stains. You'd better believe I asked the new tenants if they replaced the carpet, and she said Yes they did. I felt really weird doing that, and now she probably thinks I'm a weirdo. LOL! 

We moved into a house off post that had some damages here and there, but the landlord said the previous owners had holes in the wall everywhere so they were kicked out. I said I don't want to be charged for something the previous renters did, so we did a walk through and wrote everything down. The carpets were dirty and the place was not cleaned when we moved in. He knocked off rent, because we did move in earlier than anticipated. A little at a time we fix something. I was raised that you leave a place better than you came. Now we are at the end of our lease and this place doesn't look too shabby lol. 

I think that is a wonderful idea..You should put this up to COL Brown. For once I hear a problem but also a solution! Awesome idea too! Higher ups love it when you have not only a problem but a solution 

I know nobody paid for crap here...My floor doesnt have any finish left when I moved in. Pain messed up in places. I think thats a great idea.

When we were at Ft. Stewart we had GMH and they wanted to charge me for carpet (for a place they were about to tear down...like moving people out tearing down in a month or so) I told them Heck no, because I knew they were going to pocket the money because you cant put new carpet in a pile of rubble. GMH was the worse housing company ever...They were horrible about charging crap. 

.My floor doesnt have any finish left when I moved in.


my floor is crap too. but i dont mind, because idont have to worry about messing up the floor since its already screwed! and yes i put that on the move in inspection list 

At our Virginia condo, I went nuts when I moved in (lol). I went through (literally) every single square inch of that place and (again, literally) took photos of every single small crack in the walls, carpet stain, pothole in the lawn, etc. I even held up a tape measure to the cracks in the walls before snapping the pictures so I could prove their size.

After that, I labeled each photo with what the problem was, where the problem was, and initialed each page. I sent the entire packet to my landlord certified mail, lol. Not only did I get my entire security deposit back, but the owner actually asked our rental agency to give me a couple hundred extra for doing so many helpful small upgrades while we were there (!).

Landlords react better to tenants who mean business and prove they are organized enough to fight them if necessary. There are so many families who do meticulous pre-inspections, but they lose them before move-out. Knowledge is power! 

At our Virginia condo, I went nuts when I moved in (lol). I went through (literally) every single square inch of that place and (again, literally) took photos of every single small crack in the walls, carpet stain, pothole in the lawn, etc. I even held up a tape measure to the cracks in the walls before snapping the pictures so I could prove their size.



We did something similar when we moved into our housing after learning my lesson 12 yrs ago with Ft Campbell (Lee Village) housing when I cleared housing there. When I "started" living on post back in the day ;) it was Army run. The Army wasn't any better with the getting things repaired and just pocketing the money. Although, they weren't as offended when I started getting anal about marking each deficiency down when I did a move in inspection...then came the privitization and I noticed that the inspectors would ignore things that I would point out. They would get annoyed by my pointing things out that were wrong too. Same happened here when we moved in. The lady we dealt with kept glossing over things I noticed wrong--like the baseboard being cracked, paint being cracked, tiles cracked, etc. I went over the screens in our windows, marking down every tiny hole I found. The picerne gal just wanted to hurry things along. I know I pi$$ed her off but dilegence in this is probably going to save me some money later as it has in the past. 

Both times we did "move-in" inspections here, they gave us 5 business days to write out a list of things wrong (on their form) and turn it into them. I kept a copy for our records. When we moved out of the last housing (8-plex) they said they couldn't find our paperwork at all so I'm super glad I kept a copy that showed in GREAT detail what was wrong with it when we moved in so we weren't charged a dime. I did the same this time (have a 4 page detailed list of everything that was "wrong" when we got the house) so we expect to clear this house in a few months with zero charges as well. (We also have photos on the computer of the current house the day we signed for it showing all the rooms / damage).

You should always document the condition of ANY home when you move in (if you're renting) so you can prove what condition it was in when you "took possession". It's just common sense. As far as what they charge people for & fix, not sure COL Brown can do anything about it since it's not in their privatized contract to have to provide those records (or they'd already be doing it). Considering it's a LOOOONG contract, it's not going to help anyone in the near future, but it may help someone eventually (when they have to get another contract at the point this one expires). 

I've read from more than one person here that Picerne has a tendency to misplace copies of the move-in inspection discrepancies. Well if they can't keep track of their paperwork, they shouldn't charge for any damages. How hard is it to maintain a by-name (with SSN verification) file for each address and keep the move-in inspection paperwork in there? Sheesh... 

Piecern can take this cheap @$& new housing and shove it up their bottom!
As far as I am concerned, we are never living in their housing again!undefined